COVID-19 PREVENTION POLICY PAGE / RETURNS AND REFUNDS
As the situation with COVID -19 evolves day-to-day , our top priority during these challenging times continues to be the health and safety of our co-worker, customers and communities.
DELAYS ON ORDERS DELIVERY
Shipping is from abroad warehouse and should expect delivery in 14 to 21 days.
By shipping from abroad, product cost becomes more effective and less on the customer pocket.
But there is right now global shipping delays and failure of logistics due to the Corona Virus.
Tracking is moving fine in China but waiting for flights out and then US postal
disruption has a huge impact on deliveries right now.
US postal system is stressed, and even amazon deliveries are taking 4+ weeks .
We never fail to deliver, we ask for your comprehension and patience since it’s
not our fault , usually takes 14 to 21 days to deliver and we are really sorry for
RETURNS AND REFUNDS
Due to the pandemic, we are extending our return policy from 30 days to 90 days.
If 90 days have gone by since your purchase unfortunately we can't offer you a refund or exchange.
HEALTH AND SAFETY
Q: Is it safe to receive a letter or a package from China or Overseas?
A: Yes, it is safe. People receiving packages from China are not at risk of contracting 2019-nCoV.
From previous analysis, we know coronaviruses do not survive long on objects, such as letters or packages.